Terms and conditions of service

These terms govern your use of our financial planning subscription service on this website. Please read carefully before subscribing or engaging with our team. By accessing our services, you agree to the conditions outlined below.

September 6, 2025

Acceptance of terms

By using this site or subscribing to our service, you accept these terms and any updates posted. If you do not agree, please do not use the service. Continued use indicates acceptance of changes.

Definitions

Key terms used throughout these terms and conditions are defined below for clarity.

  • 'Service' refers to financial planning consultations and support provided on a subscription basis.
  • 'Subscription' means the ongoing monthly agreement for planning services at the stated fee.
  • 'User' refers to any individual or entity accessing or subscribing to our service.
  • 'Content' means all text, materials, and communications provided on this website.

Service usage

Use of the service is subject to your compliance with these terms. The service is intended for lawful purposes only within Australia.

Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to subscribe. The service is provided to Australian residents and businesses only.

Proof of age or residency may be requested.

User responsibilities

You are responsible for your use of the service and must comply with all applicable laws and these terms.

  • Provide accurate and current information upon registration and during use.
  • Maintain confidentiality of your account details and notify us of any unauthorised access.
  • Use the service only for lawful, non-commercial purposes unless otherwise agreed in writing.
  • Do not attempt to disrupt, reverse engineer, or misuse the service in any way.

Prohibited uses

The following uses of the service are not permitted:

  • Transmitting unlawful, harmful, or misleading information through the service.
  • Attempting to gain unauthorised access to our systems or another user's information.
  • Infringing our intellectual property or that of third parties.
  • Using the service for spamming, phishing, or any fraudulent activity.
  • Interfering with site operation or attempting to overload or damage the site.

Intellectual property rights

All content, branding, and materials on this site are owned by us or licensed for our use. You may not copy, reproduce, or distribute any materials without permission. Use is limited to personal, non-commercial purposes as allowed by law.

User content

Any information or feedback submitted by you remains your property, but you grant us a licence to use it for service provision and improvement.

Your rights and responsibilities:

You are responsible for ensuring your submitted content does not violate any laws or infringe third-party rights.

Privacy and data protection

Your personal information is handled in accordance with our privacy policy. Please review it for details on how your data is collected, used, and protected. See privacy policy

Website disclaimer notice

Our disclaimer outlines important limitations on service guarantees and information accuracy.

Important notice:

The service provides general planning only. No guarantee of results or outcomes is made. See our disclaimer for full details.

Limitations of liability

We are not liable for any loss or damages arising from the use of this website or service, except as required by law.

Indemnity

You agree to indemnify us for any costs or liabilities arising from your use of the service or breach of these terms.

Dispute resolution process

Disputes are resolved through negotiation or, if necessary, by arbitration or legal proceedings under Australian law.

Arbitration

Disputes not resolved by negotiation may be referred to binding arbitration in accordance with Australian regulations.

Arbitration does not exclude other legal remedies as permitted by law.

Online dispute resolution

You may use online dispute resolution platforms as provided by Australian consumer authorities for eligible disputes.

Consumer dispute information: Consumer dispute information

Applicable law and jurisdiction

These terms are governed by the laws of Australia. All disputes are subject to Australian jurisdiction.

Termination

We may terminate your access or subscription if you breach these terms. You may also cancel at any time, with service continuing until the end of the billing period.

Modifications

These terms may be updated at any time. Continued use of the site constitutes acceptance of revised terms.

Severability

If any provision is found invalid, the remainder of these terms remains in force.

Entire agreement

These terms constitute the complete agreement between you and us regarding this service.

How to contact us

For questions about these terms, contact us using the details below.

Email: content@kolermeliraene.com

Phone: +61 8 4712 8411

Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Effective date: September 6, 2025

Version: 1.2